We understand that your privacy is important and we will treat any personal information you provide to us as confidential and this will only be used and recorded in accordance with the Data Protection Act 1998 and General Data Protection Regulation (GDPR) - 25 May 2018. We promise to look after your personal information and we will not sell or transfer, divulge, share any information about you to any other party.
WHAT PERSONAL INFORMATION WE COLLECT?
At various times during a visit to this Website you may be asked to provide us with personal information. This may be in connection with activities such as placing an order, creating an account, signing up for our newsletter, or providing us with feedback. We will only collect information if you give permission. The information you provide may include your name, billing address, email address, product selections, delivery address and telephone number.
HOW WILL WE USE YOUR PERSONAL INFORMATION?
Primarily we will use the personal information we collect on the Website to send you information you have requested and assist in the provision of products and services to you.
We will keep your personal information secure and only for a maximum of 5 years and consistent with the purpose for which you have given it to us. If you register an account with us, please ensure you update your personal details (by logging-in to your account) if any of your details change. If you register an account with us and do not make any purchases for a period of five years we will close your account.
We never make your personal details available to other companies for marketing or any other purposes. If required to comply with the law or a legal process, we may be required to make your information available to the necessary authorities.
Unfortunately, although we make every effort to create a secure environment for your personal information we cannot guarantee the safety of any personal information which you transmit to us online.
KEEPING IN TOUCH WITH YOU
When you place an order on our site, you will receive email confirmations. These must be sent to confirm the order has been made, goods have been despatched and payment has been authorised and/or taken. We would also like to keep you updated on our products, and promotions by our Newsletter. We will not bombard you with email. You must opt-in to receive our newsletter during the registration process. If you no longer wish to receive our newsletter, you can remove your email address from our list by using the 'unsubscribe' links at the bottom of the promotional emails we send you, by changing your preferences by logging-in to your account or by emailing us at firstname.lastname@example.org.
CREDIT AND DEBIT CARD DETAILS
We use Shopify to provide our payment services. We will not hold any of your credit/debit card details and Shopify will keep these details secure using 128 SSL encryption. To find out more about Shopify, please click here. We also allow payments via Paypal, which involves you being directed to the Paypal site to transact.
If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. However, you may, as a result, lose some of the functionality of this website.
For further information about cookies visit "www.allaboutcookies.org"
We may share your information with our suppliers and partners who act on our behalf with by:
- fulfilling orders
- delivering orders
- processing payments
- carrying out promotional services eg: Mail Chimp if you have opted in to receive a newsletter
We will only provide these companies with the information which they need to carry out their services.
YOUR PERSONAL INFORMATION
You have the right to receive a copy of the personal information that we hold about you. You have the right to request a copy of this information. We may charge a small amount to provide this service.
QUESTIONS AND CONTACTS
Any questions regarding our Policy information we hold about you, should be sent using our Contact Us form or by mail to Data Protection, Little Big Sports Ltd, Riding Cottage, Riding Lane, Hildenborough, Kent, TN11 9LN.