At Little Big Sports we use DPD and Royal Mail (for smaller items) to deliver to most UK destinations (the Isle of Man, Channel Islands, Northern Ireland and other destinations may be subject to additional delivery charges). Some items are also delivered directly from our manufacturers.
We aim to deliver within one to two working days. We are operating as normal during the lockdown. DPD are proving extremely reliable.
If you are based outside of the UK please contact us and we will do our utmost to arrange delivery.
Orders over 1kg in weight are delivered via this method. We aim to deliver within two working days. If the product is not in stock, we will contact you to advise when we will be able to get the product to you.
You will be required to sign for your delivery. If you are not available, a limited number of re-deliveries can be arranged before the items are returned to us. Alternatively arrangements can be left to leave with a neighbour or leave in a safe place. If items are returned to us due to no arrangement of re-delivery, we reserve the right to charge the delivery charges to redeliver.
Some locations such as the Isle of Man, Channel Islands, Northern Ireland or the Scottish Highlands may be required to pay an additional surcharge which is imposed on us by the couriers. If this is the case we will contact you.
Orders weighing over 32Kg or above 4 feet in length may require an additional surcharge - we will contact you if this is the case.
DELIVERY DIRECT FROM THE MANUFACTURER
Some items are delivered directly from our manufacturers. We aim to deliver within two working days.
Some products qualify for free delivery. Where this is the case it is stated in the product description.
Below is a table showing how our postage and packing rates are calculated.
|Weight||Postage and Packaging Price||Method|
|up to 1kg||£4||Royal Mail|
Please note that from time to time we may use alternative couriers to fulfil orders as per our Terms and Conditions.
If you require items to be delivered by a specific date, then please email us using our Contact Us form after receiving your order confirmation with your Order Number and your request and we will endeavour to get your items to you urgently. There may be an additional charge for this delivery.
In the unlikely event you decide to return the product to us, We will be happy to provide an exchange or full refund provided that:
- > You notify us within 10 working days of receiving the goods by emailing via our contact us page.
- > A returns number, which we will provide you with by email, is written on the outside of the packaging when the item is returned.
- > Goods are returned unused, and in their original packaging.
- > You have taken reasonable care of the product whilst they have been in your possession.
- > The products are returned at your cost via a secure delivery method which requires a signature (e.g. Royal Mail delivery) and include delivery paperwork
You will be notified of the returns address (depends on the product) in the email informing you of the returns number.
If your order is cancelled at any time then any goods delivered in accordance with that order must be returned at your cost.